TLI31616 Certificate III in Warehousing Operations


This is a general qualification for those employed or seeking employment in Warehousing Operations. This program has been developed to provide participants with the latest skills, knowledge and thinking to expand their capabilities.

Unit outcomes within the program have been designed for application in all warehousing operations contexts including team leadership.

Job Roles Include:

  • Cold Store Operator
  • Forklift Driver
  • General Warehouse Operator
  • Grain Handler
  • Postal Worker
  • Stock Controller
  • Store person
  • Store person- Small Business

There are no pre-requisites to this qualification, provided the student can demonstrate the academic capacity to undertake training.



  • TLIF0001 - Apply chain of responsibility legislation, regulations and workplace procedures
  • TLIF1001 - Follow work health and safety procedures
  • TLIL1001 - Complete workplace orientation/induction procedures


  • BSBWOR301 - Organise personal work priorities and development
  • TLIA3015 - Complete receival/despatch documentation
  • TLIA3016 - Use inventory systems to organise stock control
  • TLIA3017 - Identify products and store to specifications
  • TLIA3018 - Organise despatch operations
  • TLIA3019 - Organise receival operations
  • TLIA3024 - Organise warehouse records operations
  • TLIA3026 - Monitor storage facilities
  • TLIA3039 - Receive and store stock
  • TLIB2001 - Check and assess operational capabilities of equipment
  • TLIE3002 - Estimate/calculate mass, area and quantify dimensions
  • TLIE3004 - Prepare workplace documents
  • TLIF3003 - Implement and monitor work health and safety procedures
  • TLIG3002 - Lead a work team or group
  • TLIJ3002 - Apply quality systems
  • TLIL3003 - Conduct induction process


The following sets out how the units of competency making up this qualification are clustered for delivery and assessment. The 19 units of competency in the qualification have been organised into clusters under 5 module areas.

  • Safety & Induction
  • Monitor Equipment & Facilities
  • Organise Storage Operations
  • Documents Procedures & Systems
  • Work Priorities & Leadership


Proactive programs are designed to be flexible, interactive and engaging. Face to face classroom training is complimented with relevant and current theory and practical hands on experience at the workplace or simulated environments.


The program combines face-to-face trainer led theory classes, practical sessions involving small groups, individual activities and ‘on the job’ delivery and assessment.


This program may be provided under Commonwealth funding to eligible students.


To achieve this qualification students are required to:

  • Attend 26 days of face to face supervised training that includes observable learning activities including:
    • Roleplay
    • Presentation
    • Group and 1 on 1 sessions
    • General discussion and
    • Assessment
  • Complete 63 days of self-paced unsupervised learning that includes:
    • Reading
    • Research
    • Knowledge checks and
    • Self-Assessment

Self-paced learning will require students to have access to a computer and internet access, and possess digital literacy to enable the completion of several online learning activities.

Students are expected to commit to 26 weeks of training with approximately 14 hours a week to self-paced activities

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