January 2020

Develop content in various formats to cater to your learners’ preferred way of consuming information—i.e., videos, games, readings, podcasts, Webinars, etc. Article Author:  Jihyun Jeong, CHRL, Manager, Online Learning Programs, Toronto Region Immigrant Employment Council (TRIEC) More and more employers are recognizing the business case for diversity and inclusion. It’s far more common in today’s […]

Author:  By Margery Weinstein A hot topic today is the challenge of people (mostly women) who have taken sometimes up to 20 years off from a career to re-enter the workforce. As I got ready for work last week, I listened to a conversation about this topic on the TV show, Morning Joe. The co-anchor of the

As advances in data analytics and artificial intelligence (AI) change what tomorrow’s workplace will look like, they are precisely the disciplines that will help workers equip themselves to become more productive in that future workplace. Article Author:  Marina Arshavskiy A report on the state of future jobs, published by the World Economic Forum (WEF), points

From sharp increases in focus and productivity to improvements in emotional intelligence, research on mindfulness has shown a wide range of quantitative and qualitative benefits in the workplace. Article Author:  Hank Ostholthoff, CEO, Mabbly With the daily onslaught of pop-ups, messages, and notifications, our lives are filled with more distractions than ever before. It’s no

The best solution is to design e-learning courses that follow skill-based learning so each course will help learners classify their skill gaps, along with recommendations on filling them. Article Author:  Mohammad Hassam According to Training magazine’s Annual Training Industry Report, organizations spent $1,286 per employee on learning in 2019. Yet many companies are not happy with the

All 37,000-plus BB& T Corporation associates are required to be trained on information protection annually, which is accomplished via an online course, on-demand training resources, and phishing e-mail simulations.   Article Author:  Edited by Lorri Freifeld The environment in which financial institutions currently do business creates a strong need for information security training. At financial services holding

One of the most important things you need to do in order to stay laser focused on your 2020 goals is to communicate the results you want to achieve to your entire team. Article Author:  Theresa LaViola, Director, Training Account Management, Signature Worldwide Time doesn’t stand still—in the blink of an eye, we’re already in

Excerpt from “Why Customers Leave (and How to Win Them Back)” by David Avrin (Red Wheel/Weiser, LLC.). Article Author:  David Avrin The primary reason most people in business don’t know how to deliver a great customer experience is they’ve rarely experienced it for themselves. We generally engage in reasonable transactions and we sporadically deliv­er good

Author:  By Margery Weinstein As a Learning professional, you have an idea of how to help employees collaborate and the technology that could help you do so, but you also have to convince your company that the investment is needed.  I came across this article last week in Tech Decisions, which sheds light on the best approach to take