Effective Ways to Design and Deliver Diversity & Inclusion Programs

L&D professionals need to become fluent in adaptive learning design that delivers custom learning experiences that address the unique needs of an individual. Doing so will improve their organizational and team performance and help them work toward an anti-racist, inclusive culture. Article Author:  Doug Lynch, Faculty, USC Many of us in Learning and Development (L&D) …

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Case Study: CAE Engages Learners at Home and in the Air

Each year, CAE trains more than 220,000 civil and defense crewmembers, including 135,000 pilots. The organization turned to ViaTech’s Active Reader, an enterprise application that provides secure on-demand digital access to training documents. Article Author:  ViaTech With more than 160 locations in 35 countries, CAE is a worldwide leader in training for the civil aviation, …

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Training Top 125 Best Practice: JLL’s Real Leadership: Leading Others

Aimed at those who manage individual contributors, this six-module course is virtually based and instructor led. Article Author:  Edited by Lorri Freifeld JLL determined that its front-line manager program, which had been around for many years, needed an overhaul to ensure the commercial real estate firm would be able to meet emerging business needs, including: …

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How COVID-19 Brought the Healthcare Industry Closer to the Future of Work

It is important during times like these that healthcare organizations continue to work together and learn from one another. This is a critical step in advancing the whole industry forward to fully embrace the future of work and implement a seamless journey for all patients. Article Author:  Nanne Finis, RN, MS, Chief Nurse Executive, Kronos …

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Staff Morale: Booster Shots of Appreciation Needed During the Pandemic

Author:  Margery Weinstein Amidst COVID-19 protocols, today’s employees are finding themselves doing work they never signed up for—from enforcing mask wearing and social distancing (and dealing with angry customers who refuse to adhere to those policies) to extensive cleaning/sanitizing. That unexpected and extra work can breed stress and resentment if employees do not feel appreciated. …

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