Training

Saving Millions with Critical Incident Analysis

Critical Incident Analysis engages emotions, is based on real business interactions, and secures learner retention via storytelling and self-reflection. The post Saving Millions with Critical Incident Analysis appeared first on Training.

The Real Benefits of Video Coaching

Some 74 percent of respondents said virtual coaching and mentoring is just as effective, or even more effective, than traditional coaching, according to a recent study. The post The Real Benefits of Video Coaching appeared first on Training.

You Can’t Improve What You Can’t Measure

A learning simulation platform (LSP) acts as an upskilling accelerator, engaging learners while delivering measurable results—in many cases, as much as 20 to 50 percent skills improvement. The post You Can’t Improve What You Can’t Measure appeared first on Training.

Creating a Productive Sales Development Representative Training Plan

Businesses need to offer practical, interactive SDR training that relies on workshopping and exercises to ensure representatives can implement the concepts they’re learning in real time. The post Creating a Productive Sales Development Representative Training Plan appeared first on Training.

Training Simulations Are the Perfect Motivator for a Sales Team

Learner-led, collaborative, and engaging training modalities such as computer-based simulations are likely to play an increasingly vital role in preparing sales forces for a data-driven future. The post Training Simulations Are the Perfect Motivator for a Sales Team appeared first on Training.

How AI Conversation Simulation Develops Top-Performing Agents

AI Conversation Simulation provides hyper-realistic, immersive and active learning experiences preparing agents to deliver superior empathetic customer experiences and performance starting with their first live call. The post How AI Conversation Simulation Develops Top-Performing Agents appeared first on Training.

How to Meet Training Objectives at Scale in 2022

Understanding how the landscape of training options has changed, how they can benefit your organization, and how best to employ them is what will successfully advance companies, no matter what the future holds. The post How to Meet Training Objectives at Scale in 2022 appeared first on Training.

Guide Your SMEs to Successful Outcomes—for Everyone

A high-level (and humorous) look at the Seven Subject Matter Expert Archetypes and how to manage them in the way that works best for them. The post Guide Your SMEs to Successful Outcomes—for Everyone appeared first on Training.

Training APEX Awards Best Practice: Edward Jones’ JonesSpark

This crowdsourcing tool allows financial services firm Edward Jones to engage a large number of associates firmwide to rapidly generate ideas and prioritize solutions to complex challenges. The post Training APEX Awards Best Practice: Edward Jones’ JonesSpark appeared first on Training.