Month: July 2020

2020 Review of the Disability Standards for Education 2005

The Disability Standards for Education 2005 help make sure students with a disability in Australia can access and participate in education on the same basis as students without a disability. What is happening?  The Australian Government Department of Education, Skills and Employment is undertaking a review of the standards through an extensive community consultation process. …

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Training Top 125 Best Practice: Intermedia.net Inc.’s Worry-Free University

To increase Customer Satisfaction scores, the company brought Client Services training back in-house, overhauling the program to be shorter, more relevant, interactive, and available on-demand. Article Author:  Edited by Lorri Freifeld In 2018, Unified Communications-as-a-Service (UCaaS) and business cloud e-mail provider Intermedia.net Inc. noticed that the Client Services team was not achieving the company’s Customer …

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The Art of Curriculum Development

Excerpt from “Prescriptive Curricula for Critical Thinking Skills” by Dr. Richard H. Vranesh (2019). Article Author:  Dr. Richard H. Vranesh Curriculum content—its fullness and actuality—is the purview of the curriculum author. Only he or she can specify which content fits the context of the course. Therefore, the quality of the content depends, somewhat, on how …

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How to Ensure Your Hiring and Onboarding Strategy Is Pandemic-Proof in the New Normal

4 areas to consider while developing a strategy that bolsters the new hire experience and onboards employees more efficiently. Article Author:  Trish Stromberg, Chief Marketing Officer, iSolved The COVID-19 pandemic has completely upended the traditional workplace, forcing most offices to go 100 percent remote almost overnight. During this new digital workplace reality, many companies have …

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Training for More Innovation, Problem Solving, and Customer Advocacy

While most managers take a passive approach to hearing ideas (e.g., “My door is always open”), Courageous Questions require leaders to ask with intention about specific issues and with the humility to acknowledge improvement is possible. Article Author:  Karin Hurt and David Dye, Founders, Let’s Grow Leaders How often are your employees speaking up with …

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Workplace Reimagined: COVID-19 to Reshape the Modern Office Experience

Architects, businesses, and real estate professionals are evaluating long-term impacts from the pandemic shutdown—and some have even begun exploring new concepts and designs for the post-recovery office. Article Author:  Peter Wilk, President and Founder, Wilk Marketing Communications                     World Economic Forum’s U.S. Headquarters in New York …

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How Can Business Bounce Back from the COVID Crisis and Be Better than Ever?

We must educate ourselves on the dynamics that drive change. Change ultimately can help our companies grow in a more sustainable way and enable us to develop much closer, more meaningful relationships with our customers and employees. Article Author:  Dr. Alan Watkins, CEO and Co-Founder, Complete Just before COVID-19 gripped the world, we published a …

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7 Tips to Train New Employees

It is the manager’s duty to make feel new hires comfortable in the company’s environment. Managers need to inspire a high level of accountability, build positive feedback loops, and monitor employees progress toward hitting dedicated key performance indicator benchmarks. Article Author:  Liza Brooke, Assistant Manager, Research and Development, Crowd Writer For every business, organizational changes …

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