Staff Morale: Booster Shots of Appreciation Needed During the Pandemic
Author: Margery Weinstein Amidst COVID-19 protocols, today’s employees are finding themselves doing work they never signed up for—from enforcing mask wearing and social distancing (and dealing with angry customers who refuse to adhere to those policies) to extensive cleaning/sanitizing. That unexpected and extra work can breed stress and resentment if employees do not feel appreciated. …
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