June 2020

Going it alone can be the perfect way to boost job satisfaction and take your professional destiny into your own hands. Article Author:  Access Training A wise person once said, “If you do what you’ve always done, you’ll get what you’ve always got,” providing philosophical gravitas to the dangers of staying within your comfort zone […]

The “social experiment” forced upon us by the COVID-19 pandemic has created dramatic shifts in the daily lives of millions of individuals, including those who have been forced into a role of working from home. Fortunately, we appear to have the tools to adjust to and manage the anxiety and stressors created by this massive

Author:  Margery Weinstein The last week has seen both peaceful protests and riots following the death via police-knee-to-the-neck of George Floydin Minneapolis. The intense news coverage of the protests and unrest means that many of your employees have strong feelings about these events. Many companies have taken an approach of staying silent and not taking

With social distancing, how do we engage when we have to stay physically apart from one another? It is essential that we pull out our somewhat dusty customer service skills, and start to apply them to all of our interactions—be it customer, vendor, or co-worker. Article Author:  Kevin James Saunders, Trainer, Oculus Training I have

Digital River organized the delivery of a small gift to every employee’s home with a personal message from its CEO to demonstrate its appreciation for their work and continued commitment to the company. Article Author:  Becky Garroch, Vice President Human Resources, Digital River Recent data has found that 88 percent of workers have reported experiencing moderate to

Ensure virtual team members are building a respectful and collaborative culture, which necessitates excellent communication and leadership skills. Article Author:  Elsa Strong, Vice President, Solution Strategy, Ariel Group Keeping your virtual teams engaged is likely a high priority during the COVID-19 pandemic and will continue to be so, considering that 50 percent of the workforce

6 key steps that companies should consider when implementing well-being training initiatives. Article Author:  Paula Allen, Senior Vice President of Research, Analytics, and Innovation, Morneau Shepell The speed and scope of the COVID-19 pandemic has transformed businesses overnight and left the global economy reeling. In the last week of March, according to the Department of Labor,

Establishing an effective working-from-home routine is more difficult than many people think. Set clear boundaries and give yourself time to adapt. Article Author:  Angela J. Bryant, Editor, GumEssays and LuckyAssignments The COVID-19 pandemic has forced business and industries around the world to institute the practice of remote work. Jobs that were once considered “impossible” to