June 2020

Undergraduate degrees in TAFEs?

Results of an ARC Discovery Grant project have recently been released. It found students select higher education at a TAFE Institute because of the student experience and learning style provided and the relevance of the degree for their chosen field of employment. What was it about, and where can I find out more? At its

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The VDC are proud to partner with IBSA Academy to enhance and assist in your Professional Development journey

IBSA Academy is an online hub designed to provide industry-leading Professional Development for RTO and VET practitioners. Built in a state-of-the-art eLearning platform, IBSA Academy is available anywhere, any time. The VDC are proud to partner with IBSA Academy to enhance and assist in your Professional Development journey. New IBSA Academy courses are on their

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Training Top 125 Best Practice: Exchange Bank’s Teller Essentials

The Teller Essentials workshop aims to help new employees establish a service routine that ensures compliance with bank and regulatory requirements. Article Author:  Edited by Lorri Freifeld Exchange Bank’s Teller Essentials workshop is designed to instruct retail branch employees on the skills and knowledge needed to become proficient in following bank policies and procedures, complying

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COVID-19’s Impact on Customer Education Programs

Skilljar recently surveyed 250-plus customer education professionals around the world to identify trends in programs goals, budgets, content formats, and resourcing. Article Author:  Sandi Lin, CEO and Co-founder, Skilljar The COVID-19 pandemic is driving seismic changes for customer education programs. To get a pulse on this shifting landscape, Skilljar recently surveyed 250-plus customer education professionals

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The Future of Work in a Post-Coronavirus World

With businesses working on post-pandemic recovery plans and strategically preparing for an uncertain future, they need to make fundamental changes and improvements to protect their strongest asset—their employees. Article Author:  Paul Burrin, Vice President, Sage People The Coronavirus pandemic has turned everyone’s world upside down and shone light on the gaps that exist within corporate

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How Do You Drive Engagement and Motivation in Times of Extreme Uncertainty?

Train your leaders to anticipate needs. Article Author:  Jordan Birnbaum, Chief Behavioral Economist, ADP; and Brian Gontarski, Director, and Paul Nisco, Manager, Learning & Development | Sales Excellence, Mastercard When you study the science behind employee motivation and engagement (two related but importantly different constructs), there’s something you learn on day one about both: Leaders

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