April 2020

A Simple Way to Get Any Team to Excel and Accomplish What Matters Most

Helping people focus on the team’s core purpose, while giving them the ability and agility to change quickly as needed. Article Author:  Craig Hickman, Futurist and Senior Vice President, New Product Development, Partners in Leadership Even a group of very bright, capable, talented people can get off track easily. Keeping everyone aligned and focused on […]

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Training Top 125 Best Practice: One Nevada Credit Union’s Elder Abuse Training

Credit unions play an important role in recognizing seniors who are victims of financial exploitation and abuse. One Nevada Credit Union’s Elder Abuse Training brings awareness to employees to better serve members and prevent possible abuse. Article Author:  Edited by Lorri Freifeld Training to identify and prevent elder abuse financial exploitation is crucial in the

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Balancing the Advantages and Biases of AI in the Workplace

Companies forging ahead with artificial intelligence need good governance and a plan to balance the skepticism that threatens to undermine AI initiatives. Article Author:  Mark Marone, Ph.D., Director of Research & Thought Leadership, Dale Carnegie and Associates Artificial intelligence-based tools already exist to help companies source and screen applicants (Textio, ZipRecruiter), monitor employee behavior (Humanyze),

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April 2020’s Top Reads

More than 12,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three business books recommended to our readers. Article Author:  getAbstract More than 12,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three

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Service in the Digital Age

We work so hard to make sure we manage our first impressions in person. We focus on our smiles, making connections, acknowledging loyalty, and all of those great things, but why does all of that get left behind with online service? Article Author:  Kevin James Saunders, Trainer, Oculus Training Earlier this winter, prior to the

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