July 2020

What We Need Most Today

Empathy is a critical element in today’s world. It’s the one thing that can set us apart from our competition and help us stay strong as an organization. Article Author:  Joe Lipham, Regional Training Account Manager, Signature Worldwide Growing up in the 1960s in the Deep South, a radio for Christmas was a prized gift.

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Training Top 125 Best Practice: Gables Residential’s Performance Analytics Training

To ensure successful adoption of its business intelligence benchmarking software platform, the company held ongoing training for managers and developed a plan for sustained training for added groups, new associates, and newly promoted associates. Article Author:  Edited by Lorri Freifeld Gables Residential is a real estate investment trust that specializes in the development, construction, ownership,

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Knowledge Management without Strong Technology and Strategy Leads to Failure

Executives need to understand that transformational leadership supports information technology and corporate strategy to effectively implement knowledge management projects and, thus, remain competitive. Article Author:  Mostafa Sayyadi, CAHRI, AFAIM, CPMgr Information technology and corporate strategy positively affect knowledge management effectiveness. This is how competitive advantage can become a distinctive resource that opens up opportunities while

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Reopening Business After Covid-19

Positive encouragement and reassurance is going to be required to maintain morale and productivity. Try to give all of your employees a voice in how the reopening will be organized, while providing coordination and guidance where necessary. Article Author:  Jonathan Daniels As the COVID-19 pandemic took the world by storm a couple of months ago,

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Navigating the New Normal: Best Practices for Training and Developing a Remote Workforce

A user-generated learning content strategy supports the accelerated development and creation of user-centric content, and ensures that current and continually refreshed training is available to employees. Article Author:  Aaron Schwarzberg, Chief Operating Officer, Learning Tribes (Sitel Group) Given the realities and associated challenges of today’s uncertain global business climate, the greatest indicator of success continues

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Upskilling: How to Recession-Proof Careers in the Age of COVID-19

One solution for the unemployed, or employees hoping to maintain job security in their current positions, is to change roles—or even careers. Upskilling gives workers an advantage in the race to acquire stable careers during these challenging times. Article Author:  Abe Eshkenazi, CSCP, CPA, CAE, CEO, ASCM Although economists have been forecasting a recession for

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