March 2020

Empathic Listening Skills

Excerpt from Chapter 6 of “How to Solve Employee Problems Before They Begin: Resolving Conflict in the Real World” by Scott Warrick, JD, MLHR, CEQC, SHRM-SCP. Article Author:  Scott Warrick, JD, MLHR, CEQC, SHRM-SCP Empathic Listening is a critical skill to master. It includes all the skills of active listening but goes a step further. […]

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Enhancing VET’s status post-school

Researchers at Griffith Uni have been looking into how to improve that status of VET so that it is seen as a more worthwhile and viable post-school option. The research The project was conducted by a team of experienced VET researchers from Griffith University: Stephen Billet, Sarojni Choy and Steven Hodge. Entitled “Enhancing the status

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Re-imaging vocational qualifications after the AQF review

The Australian Industry Group (AiG) has just released a paper taking a fresh look at vocational qualifications in the light of the Noonan Review of the AQF. It suggests a design approach based more on individual needs. A case for change? AiG’s paper, entitled ‘Reimagining vocational qualifications’, “questions whether the previous assumptions underpinning vocational qualifications

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WAVE National Forum 2020

More than just women in hardhats: understanding the wide role of VET for the careers of Australian women. This forum will feature keynote speakers, panels and the chance to discuss ways we can influence decisions so that women’s needs are the focus for policy around women’s careers and involvement in adult and vocational education, not

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Training Top 125 Best Practice: Johns Hopkins Community Physicians’ Medicare Wellness Initiative

Multiple formats for learning were offered, including: paper, electronic, group and individual trainings, and gamification. Surveys were sent to the team asking them their preferred method of learning material and work to accommodate those preferences. Article Author:  Edited by Lorri Freifeld Johns Hopkins Community Physicians’ Medicare Wellness Initiative aims to increase the number of Medicare Annual

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Training Employees to Act Ethically—What Is Missing?

Codes of conduct, hotlines, and standard compliance training tend to be too focused on an old-school approach to education that involves straightforward transmission of knowledge, rather than an approach that takes into consideration the personal, psychological, and interpersonal skills an employee will need in a complex decision-making situation. Article Author:  Sahar Ahadi, Ph.D., Research Associate,

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