December 2019

5 Ways HR Professionals Can Optimize a Successful Independent Contractor Program

To attract the best independent talent, today’s HR professionals must position their company as a client of choice: an organization that creates a superior experience for independent professionals that is specifically designed to meet their unique needs. Article Author:  Gene Zaino, CEO, MBO The independent workforce—the 42 million Americans who work as contractors, consultants, freelancers, side-giggers, and […]

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5 Recommendations for Building an Online Customer Education Program

The Zenefits HR platform worked with Skilljar, a customer training and onboarding company, to launch a new education initiative for its customers. The results were a reduction in support tickets, a high completion rate, and many new users taking the training. Article Author:  Zenefits The Zenefits People Platform brings everything HR into one simple app. The platform

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The Benefits of Declaring Your Intent

Excerpt from “Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow” by Scott Miller (Mango Publishing). Article Author:  Scott Miller, Todd Davis, and Victoria Roos-Olsson I wrote “Management Mess to Success: 30 Challenges to Become the Leader You Would Follow” for those who feel they weren’t perfectly groomed for leadership—those with

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Training magazine Endorses Three Companies for Trainer Certification

Allen Academy, Hale Associates Center, and CompTIA aim to help training professionals establish competence through credentials. Article Author:  Lori Gardner CONTACT: Lori Gardner Publisher, Training magazine lori@trainingmag.com   Excelsior, MN (December 11, 2019)—In keeping with Training magazine’s unwavering belief that “Training Matters,” the publication endorses performance-based trainer certifications from three companies: Allen Academy, CompTIA, and Hale Associates Center.  Performance-based

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WernerCo Finds Educating the “Extended Enterprise” Good for Business

The ladder manufacturer has found an investment in training is a way to educate people about selecting and safely using its products. Showing customers the right way to work with these products builds confidence and trust in it as a business partner and manufacturer, which helps the company sell. Article Author:  EJ Fromer, Marketing and

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7 Practical Tips to Help Leaders Better Coach Their Teams

The benefits of coaching extend far beyond increased engagement, better performance, and empowered employees. Coaching ultimately can result in unleashed potential. Article Author:  John Wright, President, Leadership Development and Learning Events, Eagle’s Flight Becoming a world-class leader is about more than just working on business strategy and delegating tasks. The best leaders actively strive to

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Training Top 125 Best Practice: University of New Mexico Hospitals’ LoboWings Crew Resource Management Program

The program incorporates skills and tools adapted from commercial aviation to improve and standardize communication and teamwork for safe patient care. Article Author:  Edited by Lorri Freifeld LoboWings incorporates Crew Resource Management (CRM) skills and tools adapted from commercial aviation to improve and standardize communication and teamwork for safe patient care at University of New Mexico

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Helping Organizations Deal with Despair

Excerpt from “Building Resilience with Appreciative Inquiry: A Leadership Journey through Hope, Despair, and Forgiveness” By Dr. Joan McArthur-Blair and Dr. Jeanie Cockell (Berrett-Koehler). Article Author:  Dr. Joan McArthur-Blair and Dr. Jeanie Cockell Organizational despair is that fateful state in which an entire organization or a team within an organization can’t lift its head to

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