November 2020

How to Approach Your L&D Integration Strategy After M&A

Before considering a collective onboarding of an acquired partner, four systemic questions should be asked. Article Author:  Mieke Jacobs and Paul Zonneveld The merger or acquisition (M&A) agreement has been signed and communicated, top leaders have shaken hands, the integration team is established, day zero has arrived. What is the best approach to collectively train […]

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How Unified Communications Can Improve Employee Productivity

One integrated communications platform makes it easier to collaborate across your organization, opens up remote working possibilities for a broader range of staff, and can significantly trim customer response times. Article Author:  Sam O’Brien, Senior Website Optimization and User Experience Manager, EMEA, RingCentral The challenges that businesses face differ according to their sector, industry, and

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Evaluation Time

The more complex the business need—and the learning required to address it—the more robust the evaluation plan must be. Article Author:  Dawn J. Mahoney, CPTD, Owner, Learning in The White Space LLC As we close in on the end of 2020, we’ve also reached the end of our review of the “basics.” We have traveled

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The Virtual Trainer (Part 2)

Bad classroom training doesn’t get better on a Webinar. Here are seven tips for successful delivery of training via Webinar. Article Author:  Bob Pike, CSP, CPLP FELLOW, CPAE-Speakers Hall of Fame In the September/October issue, we covered how to prepare trainers and participants when a Webinar is the delivery method of training (https://trainingmag.com/trgmag-article/virtualtrainer-part-1/). Now let’s

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Engage More in Virtual Meetings

Refined over the last 35 years, the 6-step ENGAGE method provides a remedy for the most common virtual meeting problems. Article Author:  John Chen, CEO, Geoteaming Do you have Zoom fatigue? Are you tired of logging into meetings with turned-off attendees? Are you running out of new ideas for your virtual meetings? If you want

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A Safe Distance

How might we navigate around and among each other at work or events while staying a socially distanced six feet apart? Article Author:  Phylise Banner Six feet. Two meters. Do you know exactly how far that is? Do you feel comfortable roaming the halls of the workplace or attending a training conference without knowing how

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Use Empathy Maps to Understand Your Client

Empathy Mapping is a powerful visualization approach that helps ensure project success by creating a clear understanding of the individual’s or group’s perspective, need, or experience. Article Author:  Ross Tartell, Ph.D., Adjunct Professor, Psychology and Education, Columbia University I remember delivering what I thought was a great presentation—which totally flopped. The audience had expectations that

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