August 2020

ASQA consultation on RTO self-assurance

ASQA has just released a consultation paper on developing and implementing a self-assurance process for VET providers. What is self-assurance? As ASQA’s consultation paper points out: “self-assurance refers to the way providers manage their operations to ensure a focus on quality, continuous improvement, and ongoing compliance. [It] requires providers have systems in place to critically

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The ‘modern worker’ and skills

A number of the presentations at the recent and virtual ‘No frills’ conference focused on the modern worker, skills needs and mismatches. The ‘No frills’ conference program and presentations can be accessed here The presentations and where to find them The first is a presentation by Kristy Merrick from the Business Council of Australia, which

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ISSS Fellowships Available

International Specialised Skills Institute (ISSS) offers Fellowships across a number of Fellowship Rounds each year. The Fellowships available each year differ according to the skills focus area, the industry area and criteria established by the ISS Institute and the Fellowship Sponsor. Information about each Fellowship is provided to assist you to determine if your research

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Training Top 125 Best Practice: Optum’s White Glove Compassion Program

The 16-week holistic skill development program was designed, in part, to differentiate Optum in the marketplace for consistently providing both clinical and service excellence. Article Author:  Edited by Lorri Freifeld Health/medical services company Optum initially developed its White Glove Compassion Program—a 16-week holistic skill development program—for several primary business units within Population Health Solutions (PHS):

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What We Need Post-COVID Isn’t More Doctors and Nurses—It’s More Support Staff

As we’ve learned from COVID-19, we need to be more proactive and begin planning for the long term, and ensuring that healthcare organizations and the healthcare workforce can build more sustainable and diverse pools of skilled workers. Article Author:  Jaime Nguyen, MD, MPH, MS, Director, Allied Health Programs, Penn Foster The COVID-19 pandemic has exposed

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