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{"id":2926,"date":"2020-06-08T05:00:19","date_gmt":"2020-06-08T05:00:19","guid":{"rendered":"https:\/\/proactivetraining.com.au\/news\/2020\/06\/08\/how-to-support-and-encourage-employees-newly-working-from-home\/"},"modified":"2020-06-08T05:47:43","modified_gmt":"2020-06-08T05:47:43","slug":"how-to-support-and-encourage-employees-newly-working-from-home","status":"publish","type":"post","link":"https:\/\/proactivetraining.com.au\/news\/2020\/06\/08\/how-to-support-and-encourage-employees-newly-working-from-home\/","title":{"rendered":"How to Support and Encourage Employees Newly Working from Home"},"content":{"rendered":"
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The “social experiment” forced upon us by the COVID-19 pandemic has created dramatic shifts in the daily lives of millions of individuals, including those who have been forced into a role of working from home. Fortunately, we appear to have the tools to adjust to and manage the anxiety and stressors created by this massive change in our lives.<\/div>\n<\/div>\n<\/div>\n
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Article Author: <\/div>\n
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Paul White, Ph.D., Founder, and Natalie Hamrick, Ph.D., Project Specialist, Appreciation at Work<\/div>\n<\/div>\n<\/div>\n
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As a result of the COVID-19 pandemic and the disruption of typical work circumstances, millions of individuals have begun to work from home. This change in office settings has affected employees and leaders at all levels within organizations. While the duration of “stay-at-home” orders is difficult to predict, the challenges of workplace location, communication, and processes will continue throughout 2020.<\/span><\/span><\/span><\/span><\/p>\n

Traditional Remote and COVID-19 Remote Employees Differ        <\/span><\/strong><\/span><\/span><\/span><\/p>\n

Newly working from home employees have significant circumstantial differences than those who were working remotely prior to the COVID-19 crisis. First, they were forced (did not opt) to work remotely<\/em>—either by government orders or company decisions. Second, they are working from home <\/em>(as opposed to working in an offsite work location). Working from home presents a variety of challenges (other family members present, a new working environment, etc.). A third key difference is that they are concomitantly dealing with major health concerns<\/em>—for themselves and family members. Finally, additional external stressors abound<\/em>—the pandemic’s global impact, broad economic concerns, job instability, disruption in daily activities, and financial challenges.<\/span><\/span><\/span><\/span><\/p>\n

While some prior lessons have been learned<\/span><\/a> from having remote employees as part of an organization’s workforce, it is critical to repeatedly remind ourselves that the current state of working from home is fundamentally different. Two of the most impactful aspects are instability<\/em> and unpredictability<\/em>—and this is true for everyone: owners, managers, employees, family members. These factors lead to an overriding anxiety<\/em> in our lives.<\/span><\/span><\/span><\/span><\/p>\n

Understanding Newly Remote Employees: Data from a 4-Week Study<\/span><\/strong><\/span><\/span><\/span><\/p>\n

We felt it was important to gain a current view of employees’ perceptions, concerns, feelings, responses, and their ways of coping with stress. <\/span><\/span><\/span><\/span><\/p>\n

From 1,200-plus applicants, we chose 50 individuals, attempting to get a balanced sample of gender, living situations (alone, with roommate, spouse\/significant other, children), and location (urban, suburban, rural). Additionally, we wanted a range of remote working experience—some participants had worked remotely for several months or years, but most had worked from home less than two weeks when the study began.<\/span><\/span><\/span><\/span><\/p>\n

The participants completed an online questionnaire weekly for four weeks (March to April, 2020), looking at:<\/span><\/span><\/span><\/span><\/p>\n